Field Force is a working low voltage company — the bid invites, work orders, invoice disputes, and 700-email days on our screens are the same ones on yours. We didn't buy an AI tool; we built one, wired it into the tools we already ran our business on, and let it run our back office first. Now we build the same system for other low voltage companies.
We call ours Alfred. He reads two inboxes, sorts every message, drafts the follow-ups, keeps the CRM honest, runs our outreach on a schedule, organizes years of project files, and flags the emails that actually need an owner's eyes — including the phishing attempt he caught before we did.
Nothing goes out the door without human approval. That's not a limitation; it's the design.
An AI operations layer that runs on your own hardware, inside the tools you already use — no rip-and-replace, no per-seat software sprawl. Connected out of the box: Gmail, Outlook, HubSpot, Discord, Google Drive, Stripe.
Every email in every mailbox gets read and classified — work orders, bid invitations, invoice disputes, scheduling, newsletters, spam, and anything sensitive. Action items land in a review queue with drafts ready. On a real day this system reviewed 738 emails across two mailboxes and surfaced the 87 that mattered.
Never miss a bid invite or work order again — and get hours of your day back.
Customer history pulled before every callback. Follow-ups drafted across dozens of open tickets at once. Team channels triaged for the urgent items. CRM records synced after the work happens.
More jobs handled per coordinator, faster responses, cleaner records.
Personalized campaigns that send on a schedule, pace themselves like a human, verify every contact against the CRM before sending, never send duplicates, and log every send. A kill-switch sits over the whole thing.
A sales pipeline that moves every day, even when you're on a lift.
Years of invoices, floor plans, work orders, and site photos inventoried, categorized, and reorganized in approved batches — with every action logged and deletions going to recoverable trash only.
Find any document in seconds without risking a single file.
Thousands of pages of low voltage standards and reference material converted into a searchable knowledge base where every answer cites the exact document and page.
Standards-backed quoting and faster tech training — answers you can verify, not AI guesses.
Daily inbox digests, outreach waves, and data-quality audits run on timers — nights, weekends, holidays.
Monday morning starts caught-up, not buried.
The AI runs on your hardware. Your customer list, pricing, and email never become someone else's training data.
Reading and sorting is automatic. Anything that touches a customer, a file, or a dollar waits for your approval. Our own system flagged a live phishing attempt instead of acting on it.
Smart model routing sends routine work to inexpensive AI models with automatic failover — our routine automation days cost pennies, not seats.
Every classification, send, move, and decision is logged. You can always answer “what did the AI do and why.”
Every feature exists because it solved a real problem in a real low voltage company — ours.
The same inbox, dispatch, outreach, and file systems we run — installed and configured for you. Packages for solo techs, crews, and full operations companies, scoped on a call.
We rebuild the three systems we run ourselves in your business: a CRM with every lead tracked through your real stages, a Master Management Sheet — one source of truth for jobs, pipeline, scheduling, and finances — and trained coordinator support with playbooks. Typical rollout: three weeks.
Our coordinators plus our AI systems, run for you as a service — lead intake and follow-up, scheduling, and admin. See Back Office.
For techs who want the work without the office: we bring the connections, a full-time coordinator, and the whole back office. See the Direct Tech Program.
15 minutes, operator to operator. No deck, no demo unless you ask.