Last updated: July 15, 2026
We want you to be confident in what you buy from Field Force LLC. This policy explains how refunds and transfers work for our classes, digital products, and services. It applies to all purchases made through fieldforce.us.
Payments for live classes (individual seats and the full series) are final and non-refundable. However, your seat is fully transferable: if you cannot attend the session you registered for, we will move your seat to any future session at no additional charge. Just email us before your scheduled class and we will get you rescheduled.
Digital products, such as the Florida low-voltage study pack and other downloadable materials, are covered by a 7-day money-back guarantee. If you are not satisfied, email us within 7 days of purchase and we will issue a full refund. After 7 days, digital-product sales are final.
Coaching, back-office, and other service engagements are governed by the specific terms agreed at the time of purchase or in a separate written agreement. Where no other terms apply, fees for services already delivered are non-refundable, and any unused, prepaid portion may be refunded on request.
If Field Force cancels a class or service and cannot offer you a suitable alternative, you are entitled to a full refund of the amount paid for that item.
Email administration@fieldforce.us with your name, the email used at purchase, and the item in question. Approved refunds are issued to your original payment method through Stripe and typically appear within 5 to 10 business days, depending on your bank or card issuer.
If anything about this policy is unclear, contact us at administration@fieldforce.us or (813) 279-1994 before you purchase and we will be glad to help.